Paid Gift Box
Paid Gift Box
Each item will arrive in our eco-friendly, branded gift boxes as standard*.
Don't need a gift box? Select 'A Lighter-Touch' below.
A Lighter-Touch
For a more minimalist approach that's gentler on the environment, your items are wrapped in tissue paper and sent directly in an outer shipping box. This option does not include a gift message.
Both choices are designed with our sustainability values in mind.
*Complimentary gift boxing available on Full Price items only.
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The Finer Details
Packaging
Items are GIFT BOXED as standard.
If you wish for your order to arrive without a gift box please select our 'A LIGHTER-TOUCH' option, and your products will arrive wrapped in tissue paper directly inside the shipping box. This option does not include a gift message.
Care
We are often asked: 'How do I wash cashmere?', 'Can I machine wash cashmere?' and 'How do you store cashmere?'.
Our fibre experts have collated their Cashmere Care secrets to make laundering your luxury knitwear as straight forward as possible. Find out here.
Delivery & returns
FREE WORLDWIDE DELIVERY
We aim for delivery within 6 working days via DHL Express.
RETURNS & EXCHANGES
We will replace or refund any product purchased from our online store, provided that you return your items within 28 days as long as it is unworn and still in the original packaging with any labels, swing tags, etc attached. Personalised/embroidered items are non-refundable. Discover more about our returns policy here.
Can we help?
WEBSITE ENQUIRIES & ORDER UPDATES
Our Online Customer Service Team will be happy to assist you with any website enquiries or order updates, please do not hesitate to contact us by any means preferable to you.
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Our Online Customer Service Team are available Monday through Friday, from 9 a.m. to 5.30 p.m |